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I placed an order online with Wal-Mart and due to whatever happened, by the end of the day I had duplicate orders going to two entirely different places. The process that ensued for the next week required both my staying in the process and Wal-Mart doing likewise. Yes, it was an inconvenience for me, to say nothing of not wanting to pay a duplicate bill for extra items there was no need of, but Wal-Mart too did their part, and in the end I was fully reimbursed, which I appreciated. Online shopping brings online responses from merchants, and the back and forth emails were multiplied given the situation, along with a few phone calls. In the end, with the duplicate order returned to Wal-Mart and a reimbursement applied to my credit card account, I attempted to send one more email to simply say, “thank you,” and I did so in capital letters – “THANK YOU!!” I was truly sincere in my short and simple message, but it seems by the response from Wal-Mart that I then received that they weren’t quite sure what I meant. So, to avoid being labeled ungrateful or sarcastic, I replied again, and went to greater lengths to express my appreciation. The second thank-you note appeared successful, because, yes, I did get another response from Wal-Mart, and they seemed to understand. |
encouragement in things that matter A series for women by Bev Leckie Click above for entire series Click above for current devotional
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